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Centre for Case Learning Excellence

Reviving Research Excellence: Cultural Turnaround at Fujian Provincial Maternity and Children’s Hospital

Reviving Research Excellence: Cultural Turnaround at Fujian Provincial Maternity and Children’s Hospital

By: Zhichao Zheng , Debiao Li , Wee-Kiat Lim
Discipline: Organizational Behavior

Description

In August 2023, Cao Hua stood at the back of the conference hall of Block 1 at the Fujian Provincial Maternity and Children’s Hospital (thereafter ‘the Hospital’) waiting to address the entire staff before departing for his next posting. Six years earlier, Cao had taken over as the party committee secretary and deputy director of this public teaching hospital in southeastern China. Then, only 10 of the almost 1,300 staff members held PhD degrees, and its research productivity remained stagnant.

Fast forward to August 2023; the Hospital had more than doubled its staff strength, and the number of postgraduate and doctoral supervisors had grown considerably. There was palpable energy, animated by the renewed hospital culture toward research excellence. And the transformation had all started with Cao’s question, “How can I motivate our clinicians to become enthusiastic about scientific research?”

This case is suitable for courses on organisational behaviour, change management, and leadership at undergraduate, postgraduate, and executive levels. It examines how a provincial maternity and children’s hospital in China underwent dramatic transformation in research culture under new leadership. The case also features the mechanisms for cultural change in a bureaucratic and resource-constrained environment.

Inspection copies and teaching notes are available for university faculty. To receive an inspection copy and teaching note, please email cmpshop@smu.edu.sg with your registered faculty email ID and a link to your contact information on the faculty directory at your university as verification. An inspection copy and teaching note will then be sent to your faculty email account.

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SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:

·      The Case (SMU-25-0021)

·      Teaching Note (SMU-25-0021TN)

For purchase of the case and supplementary materials via The Case Centre, please access the following links:

·      The Case (SMU-25-0021)

·      Teaching Note (SMU-25-0021)

For purchase of the case and supplementary materials via Harvard Business Publishing, please access the following links:

·      The Case (SMU-25-0021)

·      Teaching Note (SMU-25-0021)

Industry

Healthcare sector

Temporal Coverage

2023

Year Completed

2025

Education Level

Postgraduate
Undergraduate

Data Source

Field Research

Geographic Coverage

China

Published Date

Price

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