Centre for Case Learning Excellence
GoWork: Regional Expansion or Strategic Exit For Indonesia’s Coworking Space Provider?
GoWork: Regional Expansion or Strategic Exit For Indonesia’s Coworking Space Provider?
By:
Patrick Tan
, Alvin Lee
Discipline:
Strategy
Description
The case details a strategic pivot point for GoWork, an Indonesian coworking startup that has achieved profitability in a consolidating market but is facing a major decision: defend its hard-won profitability in Indonesia (‘Safe Path’) or expand regionally by leveraging on its proprietary tech platform (‘Risky Path’).
The case will teach students how to overcome ‘analysis paralysis’ in choosing between two apparently equally valid strategy options. Students will also learn to break down strategy decisions into smaller, quantifiable actions that prove or disprove a strategy’s viability. In addition, students will be exposed to typical financial numbers relating to the coworking industry.
The key learning objectives of the case involve the shift from understanding operational survival to mastering strategic decision-making under time pressure, as well as appreciating the importance of establishing financial viability before undertaking a strategic pivot.
Inspection copies and teaching notes are available for university faculty. To receive an inspection copy and teaching note, please email ccxshop@smu.edu.sg with your registered faculty email ID and a link to your contact information on the faculty directory at your university as verification. An inspection copy and teaching note will then be sent to your faculty email account.
Download information
SMU Faculty/Staff can download the case & teaching note on iNet with your SMU login ID & Password via the following links:
· Teaching Note (SMU-26-0009TN)
For purchase of the case and supplementary materials via The Case Centre, please access the following links:
· Case (SMU-26-0009)
· Teaching Note (SMU-26-0009)
For purchase of the case and supplementary materials via Harvard Business Publishing, please access the following links:
· Case (SMU-26-0009)
· Teaching Note (SMU-26-0009)
Industry
Real estate industryTemporal Coverage
2025Year Completed
2026Education Level
ExecutivePostgraduate
Undergraduate
Data Source
Field ResearchGeographic Coverage
Republic of IndonesiaPublished Date
Price
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